Introduction

Overview of the AIMS SaaS Dashboard and its functionalities.

What is AIMS SaaS Dashboard?

AIMS SaaS Dashboard is a management tool for SOLUM Solutions.It is divided into two primary operational modules, accessible through the left navigation bar:

1. Electronic Shelf Label (ESL)

2. Config

Who Should Use This Manual?

This guide is intended for:

• Store Managers: To oversee daily operations, manage stores, and monitor devices.
• IT Administrators: To configure system settings, manage users, and troubleshoot issues.
• First-Time Users: To get started with the AIMS SaaS Dashboard and understand its core functionalities.

How to Use This Manual

This user manual is structured to help you navigate the AIMS SaaS Dashboard efficiently:

• Step-by-Step Instructions: Learn how to set up stores, manage ESL devices, and configure system features.
• Advanced Configurations: Understand how to customize workflows, implement role-based access, and configure ESL functionalities.
• Troubleshooting Tips: Quickly resolve common issues using error detection tools and troubleshooting guides.

Key Features at a Glance:

With its user-centric design, robust security, and flexible configurations, the AIMS SaaS Dashboard is ideal for optimizing store management, monitoring systems, and addressing specific operational needs.

Enhanced Security with Azure B2C Integration

The AIMS SaaS Dashboard integrates Azure B2C for advanced security, ensuring sensitive information is protected:

• Role-Based Access Control: Configure user permissions based on roles.
  Example: Store managers can add/remove gateways, while restricted users have limited access.
• Geographical Segmentation: Manage stores by country, region, and city, providing an organized structure for oversight across multiple locations.

Simplifying Store Management with ESL

The ESL module is a core feature of the dashboard, designed to simplify store operations. Key Features included :

• Store Management: Add and configure stores, update product prices, and monitor the status of ESL devices.
• User-Friendly Interface: Navigate and manage operations with ease through an intuitive design.

Flexible ESL Configuration for Unique Use Cases

The dashboard supports a wide range of customization options to accommodate diverse operational requirements, Configuration Capabilities:

• Adjust button functionalities on ESL devices.
• Customize LED patterns to align with specific store processes.
• Implement changes quickly and effortlessly to adapt to unique workflows.
• Enable staff notifications through ESLs when items run out of stock, allowing timely shelf replenishment or updates.
• Allow customers to tap their smartphones on ESLs to access detailed product information, reviews, promotional videos, or special offers.
• Automate ESL content updates using a backend scheduler that switches pages based on time or events.
• Display dynamic QR codes on ESLs that customers can scan to view recipes, product details, or feedback pages.
• Use flashing ESL indicators to help staff quickly locate products during stock counts or replenishment activities.

Comprehensive System Monitoring

Stay updated on your system's health and performance with the dashboard’s monitoring tools:

• Real-Time Status Monitoring: View gateway statuses, detect ESL devices with low battery levels, monitor overall system performance to ensure smooth operations.
• Error Identification and Resolution: Quickly locate and address issues, such as system-wide errors or problems with individual ESLs or gateways. Use the intuitive overview page for swift troubleshooting and resolution.